Driving Change: The UPS Approach to Business by Mike Brewster & Frederick Dalzell (Hardcover) — Pre-Loved Edition

Discover the operational secrets, corporate culture, and management strategies behind one of the world's most successful logistics giants.

In Driving Change, business historians Mike Brewster and Frederick Dalzell take readers behind the scenes of United Parcel Service (UPS). From its humble origins as a teenage bicycle-messenger service in 1907 Seattle to a global logistics power handling millions of daily shipments, UPS's century-long journey offers priceless lessons for modern leaders.

This hardcover edition breaks down how UPS mastered technological adaptation, employee ownership, and "constructive dissatisfaction"—a philosophy of continuous improvement that keeps organizations agile and competitive. An essential read for entrepreneurs, logistics professionals, and corporate leaders aiming to build sustainable operational excellence.

Book Details & Features:

• Authors: Mike Brewster & Frederick Dalzell

• Publisher: Hyperion

• Format: Hardcover Edition

• Genre: Business / Corporate Strategy / Management & Operations

• Language: English

Condition: Pre-Loved / Hardcover 📖

This is a pre-loved hardcover copy looking for its next spot on a executive bookshelf. Expect authentic, light pre-owned character:

• Dust Jacket & Cover: Sturdy hardcover binding with light shelf wear along the edges.

• Binding: Firm, tight, and completely intact.

• Pages: Clean text block, free of major ink markings, heavy highlighting, or missing pages.

• Overall Quality: Very Good pre-owned condition—a durable and crisp reading copy ready for study or personal collection.

"UPS didn't just adapt to the changing global economy—it helped drive it by treating continuous improvement and corporate culture as its greatest competitive advantages."